Solution of Evri Parcel Returned to Sub Depot Status

Evri has warehouses (depots) where parcels are collected, and small warehouses (sub-depots) where parcels are sorted and collected. Due to certain reasons, every parcel may return to the sub-depot. You can check this status when a parcel returns to the sub-depot.

First, you need to identify why your parcel was returned to the warehouse or sub-depot. A sub-depot is also known as a smaller sorting center. Let’s try to figure it out.

If you miss a parcel, you will have three delivery attempts, after which you can request a change of location if the issue remains unresolved.

Evri Parcel Returned to Sub Depot Status

If your Hermes parcel has been returned to the sub-depot center, it indicates that it has not been delivered to you for various reasons and has been sent back to a smaller Hermes collection or sorting center. This could be due to:

Incorrect address
Absence of a recipient for the parcel
Lack of a secure location to leave the parcel
Parcel mix-up
Issues encountered during delivery
There is a possibility that tracking numbers or labels may have become mixed up.

What’s Next

Evri itself will endeavor to identify the problem.
The Evri parcel has returned to sub-depot status according to Hermes tracking. Evri (Hermes) will attempt to rectify the tracking issue to deliver the parcel to the customer’s destination.
If there was a problem with the address, you need to contact Evri either through live chat, complaints, or by using mail.

Possible Solutions

Track your parcel by visiting the official Evri website. There, you can see the details regarding why it was sent back. Check if Evri tracking number not working.
Contact Evri by using its customer service number, 0345 600 0300, or visit evri.com/contact-us forum to explain your case.
After contacting them, ascertain the issue and request them to resend your parcel with the expected delivery time.
If there is an issue with the address, inform Evri/Hermes of the address change so that the parcel can be delivered to the correct address.
Reschedule Evri parcel Guide.
File a claim for evri Parcel

If your parcel has not been delivered to you after a long wait, such as more than 14 days or a month, then try contacting the seller if the company is not offering a refund. The seller may be able to resolve your issue by contacting the delivery service, such as Evri or Hermes. You can get senders information from tracking number.